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Relocate modem/router

Joining in

Hi, is it possible to speak with a rep to organise having my VM modem moved rooms? Thanks for your help


Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Forum Team
Forum Team

Hi @BF3103 👋.

Thanks for reaching out to us. Apologies in the delay in responding. Can we ask, are you still seeking assistance in arranging the move of your Hub or have you since reached out to our contact team?

Please let us know. 


Hi, yes I would still like assistance, thankyou

Thank you for that. I will private message you now to confirm your details.