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Relocate internet and TV access point

hly8131
Tuning in

Hi 

Just looking for some advice on how to go about requesting a new broadband and TV access point. 

Thanks in Advance

Heidi 

2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

Standard VM £25 fee for this work.  If you wait here a day or two a VM Mod will pick this up and arrange with you. 

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Adri_G
Forum Team (Retired)
Forum Team (Retired)

HI, hly8131.

Thank you for your post on our help forums and this thread, we'd love to assist with your query.

As Adduxi already advised above, if you're looking to relocate your hub or TV box we'll be able to help by booking you in for an appointment to do this.
Please, note as this is not a faults appointment there is a fee of £25 on your next bill for the relocation.

Let us know if you're happy for us to make arrangements and we're eager to support you. 🙂

Adri
Forum Team

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