Regular Outages - No Ranging Response received - T3 time-out
I am suffering from an increasing amount of internet drops lately. In addition, a connection will not be established again until I have restarted my router. If I am not at home, nothing on my network will be able to use cloud services until I have returned home to restart the hub. Like many, I'm working from home now and the frequent outages are affecting my ability to work consistently.
Could somebody take a look at these logs please 🙂
Downstream ChannelsLock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Upstream ChannelsLock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Re: Regular Outages - No Ranging Response received - T3 time-out
Yes, as you suspected you have a problem with noise on a couple of channels. Not much you can do except wait for a VM technician to sort it out.
Either phone in or wait here a day or two for a VM Mod to pick this up.
In the meantime, try checking with Area faults on 0800 561 0061 or if you have a VM landline 150. Also consider setting up a BQM here www.thinkbroadband.cpm/ping VM will most likely ask you to do this anyway.
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