Menu
Reply
Robbie88
  • 1
  • 0
  • 0
Just joined
89 Views
Message 1 of 2
Flag for a moderator

Registering my account

I got a broadband package for my mum a few months ago. I got this whilst purchasing her a TV from Currys. I noticed my direct debit was considerably higher this month so wanted to query it with Virgin.

I hadn't registered the account to date and when i tried to the online form asked for Surname, account number and Area Reference.

I do not have an the area reference and had never received any formal correspondence either via email of by post.

Can anyone help? is the area reference geographical and can i find this out somewhere else as i ma having difficulty trying to get someone from virgin to assist.

0 Kudos
Reply
Joshua_B
  • 92
  • 28
  • 35
Forum Team
Forum Team
75 Views
Message 2 of 2
Flag for a moderator

Re: Registering my account

Hello, if you private message me your address and post code I will let you know your area reference


Here to help! I'm a technician helping out , all opinions are my own. Find out more




If you have found my response helpful today please take the time to mark my answer as helpful and give some Kudos.

Although I work for Vm all/most posts are of my own opinion

Fancy £50 off your bill? Ask me how.
0 Kudos
Reply