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Joining in
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Registering account

Joined Virgin Media again - User name (email address) not accepted as it is the same user name used for old virgin media account. How do I get over this issue, without having to change the username?

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Alessandro Volta
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Re: Registering account

I believe you have to wait 90 day’s for the account to close before you can use the same email again 


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Forum Team
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Re: Registering account

Thanks for getting in touch OlaMia.

 

How long ago did you leave us? If this it is quite recently, we maybe able to transfer the email address from your old account to your new account.

 

Regards

Steven_L

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