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manunited13
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Been trying to register for three weeks with no success.Trying to get hold of anyone is a nightmare.Very poor service.

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paultechy
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Alessandro Volta
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Message 2 of 8
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Re: Register

What happens when you try? Any errors, have you tried via different browser/device

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manunited13
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Message 3 of 8
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Re: Register

If I try to register it keeps saying the page is being updated.For three weeks.Joke!!

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Alex_RM
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Message 4 of 8
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Re: Register

Hi manunited13, 

 

Welcome to our community and thanks for your post 🙂

 

Sorry you've been having some issues registering.

 

I've been advised there has been a possible fix put in place since your message- if you can please try registering again for me?

 

Alex_Rm

Lynettepaige12
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Message 5 of 8
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Re: Register

Hi I just joined virgin media I been trying to register the account number use email me must be wrong because it won't let register to get into my account can you someone help me out thank please get back to me as soon as you can thanks 

 

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Corey_C
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Message 6 of 8
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Re: Register

Hi Lynettepaige12,

 

Thanks for your post and reaching out to the Community Forums. Sorry to hear that you haven't been able to register. Are you able to clarify a few things for us?

  • What is the error message you are getting?
  • Is this for a Virgin Media account based in the UK?
  • How were you provided the account number and using the area reference number?

Thanks very much 

Corey C

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Lynettepaige12
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Message 7 of 8
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Re: Register

Hi I just re joined virgin media but I can’t register I haven’t had a email with my account number can you help me out

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Zak_M
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Message 8 of 8
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Re: Register

Good morning @lynetteoaige12

 

Thank you for taking the time to post. 

 

How long ago did you re join us?  It can take 7 days for the email to come though to you. 

 

Kind regards,

Zak_M

 

 

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