Virgin Media Community

[SW9Repairs]

Hi,

We've identified more loose hanging cables on the estate. Please see picture. Could you DM so I can send the address?

SW9 Community Housing - Repairs Team

[jbrennand]

Could be any old black cables 🙂

VM will want proof that they are VM cables. So can you post up pictures of where the cables emanate from and terminate to. These should be identifiable as VM equipment and a VM person will respond when they get here in a day or two.

In the meantime you might try reporting it as "street equipment" issues see if that gets anywhere

Try 0330 333 0444 or use the “Webform”....

https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/ba-p/4151...