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SW9Repairs
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Refix loose cables

Hello Virgin Media,

We've discovered more cables hanging loose. This one is located at 4 Turberville House, Moat Place, London, SW9 0UP. Sky have said the cables hanging on the dish could damage it.

SW9Repairs_3-1638287446397.png

Please advise on how soon the repair can be completed.

Regards,

SW9 Repairs

 

 

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jbrennand
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Re: Refix loose cables

You already have a live thread addressing this issue - stick with that one for comments

https://community.virginmedia.com/t5/QuickStart-set-up-and/Refix-Loose-Cables/td-p/4806190

 


--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
HughJarsse
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Re: Refix loose cables

Think this is a different set of cables? 

Also, after 3 months of inactivity from VM, think another post is warranted, if more cables from same location are now loose??

How long are customers supposed to wait??

VM are well known for not doing anything, and 'burying their heads in the sand' and ignoring problems

Also, who would be responsable if those 'hanging loose' cables caused further damage, considering VM have know about them for 3 months?? 

Health and safety issue perhaps??

 

Zak_M
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Re: Refix loose cables

Good afternoon @SW9Repairs

 

Thank you once again for your post. 

 

I have raised this with our area Field managers in the hope we can get this resolved. 

 

Kind regards,

Zak_M

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SW9Repairs
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Re: Refix loose cables

Thank you.

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