Virgin Media Community

[SW9Repairs]

Hi,

i work in the repairs department at SW9 Community Housing, a housing association. The cables coming out of the box on the wall have dropped from their fixing and are hanging loose.

[Kath_F]

Hi SW9Repairs, 

Thanks for taking the time to contact on this one. 

We can certainly have a look to see if we can get someone out to have a look however I will need some information from you. 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

Thanks,
 

[Kath_F]

Hi SW9Repairs, 

Thanks for coming back to me via private message. 

I have forwarded the details over to the Area Field Manager now asking them to get in touch with you. Sometimes they come back to us directly with an update but other times they contact you direct. 

As and when we have an update, we'll let you know here 🙂

Thanks,

[SW9Repairs]

Thanks

[Zak_M]

Afternoon @SW9Repairs, 

As a quick update, we are currently booking someone to come and view the issue so we can then further arrange for it to be fixed. 

Kind regards,

Zak_M

[SW9Repairs]

Thanks again.

[Zak_M]

Hi @SW9Repairs, 

I am just popping past and letting you know that I don't have an update however I have chased this again. 

Kind regards,

Zak_M

[SW9Repairs]

Hello, is there any update on progressing the repairs?

Thanks,

[jbrennand]

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@SW9Repairs wrote:

Hello, is there any update on progressing the repairs?

Thanks,

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@Zak_M   any progress?  Its been 3 months since the OP !

[-tony-]

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@jbrennand wrote:

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@SW9Repairs wrote:

Hello, is there any update on progressing the repairs?

Thanks,

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@Zak_M   any progress?  Its been 3 months since the OP !

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its with the AFM John - 3 months is no time - give him chance!