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Reference Area

Hello,

I am trying to register online to access my account but I am required to put in a reference area code. However, I haven't received a paper bill so I cannot see it there nor is it available on my welcome pack. Could you advise where I could find it?

My account number is [MOD EDIT: Removed]

 

 

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Re: Reference Area

You can call VM and they should be able to provide it over the phone, or if you post your postcode here then VM forum staff can look up the area code for you.

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Re: Reference Area

Thank you!

I've tried calling them and they said for security purposes they can't provide it on the phone so I have been left running around in circles

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Re: Reference Area


@Thelma25 wrote:

Thank you!

I've tried calling them and they said for security purposes they can't provide it on the phone so I have been left running around in circles


Odd, I was sure they could issue it over the phone.  In that case provide your postcode here and get the answer from the forum team.

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Re: Reference Area

Good Evening Thelma25,

 

I'll be able to issue you with your area reference number if I can get your full postcode.

 

Check out the purple envelope in the top right hand corner and we can disucss this in a secure environment

 

Kindest regards,

 

David

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Re: Reference Area

Thank you David. I have sent you a message. 

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