on 24-07-2022 11:25
Im not a virgin customer but previous owner was. I have a brown virgin box containing some cables, one of which has been cut (not by me) and the other has exposed white and blue wires that are still connected to cable that goes internally. They come from underneath my house. I have had the render replaced on my house and no longer want the brown box attached to the house. I'd like a field technician to terminate the cables safely.
on 24-07-2022 15:25
on 26-07-2022 15:58
Hey laura0604, thank you for reaching out and I am sorry about the cabling mess.
We can certainly get this looked into for you, I am going to send you a PM.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?