Red light on hub

[Jayne11061]

My hun has a constant red light when I used to be white. I've tried rebooting it and resetting it via the app but it's still red. After reading many posts I'm concerned it's over heating but is well ventilated. Would like some help

[Paul_DN]

Hi Jayne,

Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues with a red light on your Router, so I can help get this resolved and arrange a Technician if required, I will send you an invite into a private chat, click on the White envelope to accept.

Regards

Paul.

[Paul_DN]

Hi Jayne11061,

Thank you for joining me in a private chat and for clearing security, as advised a technician has been arranged, please make sure someone over 18 is at home at the time.

Please let us know how it goes.

Regards

Paul.