We have had a solid redlightonour Hub 3 for the past 6 days. No area faults identified. Several pinhole resets done. Hub not overheating but turned off for 45 minutes and restarted as advised and it is still showing. I have noticed since this light has been on the WiFi signal has been dropping. I was also told I was eligible for the new booster hubs and when I click to get them it says I’m not entitled
Yes I have tried turning it off and on and it is still the same. I have also called Virgin who say there is nothing wrong from there end on and the reason for boosters is because there is places within my property that the WiFi doesn’t reach too well. This was don’t via Virgin connect app.