Virgin Media Community

[7u77on]

We seem to have an unhappy router and showing an angry red light, reading up i am lead to believe he’s over heating but don’t know what to do! 

He’s on a shelf with air flow and in a corner away from any natural light in an unused (so low temp room)

any help/guidance would be appreciated 

 

[-tony-]

wait for VM to get here - they should book a tech 

[Sofia_B]

Hi @7u77on. 

Welcome to the community and thanks for your first post, we're happy to have you with us. 🙂 

I'm sorry to see you're having some issues with the Hub, I appreciate this is frustrating and we apologise for any inconvenience caused. 

I've managed to locate your account via the information provided on your account and I can see you've managed to get a technician booked in to come take a look at this for you. 

Please keep us updated on how this goes. 

Thanks,