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7u77on
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Red light hub 3 router

We seem to have an unhappy router and showing an angry red light, reading up i am lead to believe he’s over heating but don’t know what to do! 

He’s on a shelf with air flow and in a corner away from any natural light in an unused (so low temp room)

 

any help/guidance would be appreciated 

574AAB9E-6195-4CDC-A656-116EC89B3B07.jpeg

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-tony-
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Alessandro Volta
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Re: Red light hub 3 router

wait for VM to get here - they should book a tech 

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Tony.
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Sofia_B
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Re: Red light hub 3 router

Hi @7u77on

 

Welcome to the community and thanks for your first post, we're happy to have you with us. 🙂 

 

I'm sorry to see you're having some issues with the Hub, I appreciate this is frustrating and we apologise for any inconvenience caused. 

 

I've managed to locate your account via the information provided on your account and I can see you've managed to get a technician booked in to come take a look at this for you. 

 

Please keep us updated on how this goes. 

 

Thanks, 

Sofia
Forum Team



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