Red light flashing on installation

[carla_booth]

I've plugged in my new wifi box and it flashing red and I cant connect to wifi

I have tried turning of the power to reboot a number of times and it still hasn't changed

I have also tried a factory reset, no joy

[Tudor]

Possibility it’s not been activated.

Call Equipment activation on 0800 953 9500

If that fails:

Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday

[carla_booth]

Thanks, I called them and no joy - I can't get an engineer until Monday.  A whole weekend without tv and Internet 🥺