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Red light flashing on installation

Joining in

I've plugged in my new wifi box and it flashing red and I cant connect to wifi

I have tried turning of the power to reboot a number of times and it still hasn't changed

I have also tried a factory reset, no joy



Very Insightful Person
Very Insightful Person

Possibility it’s not been activated.

Call Equipment activation on 0800 953 9500

If that fails:

Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Thanks, I called them and no joy - I can't get an engineer until Monday.  A whole weekend without tv and Internet 🥺