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4wheels28
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Red light after a white flashing light hub 4

i have a red light, if i turn it off and on again (after waiting a while) i get the same.

sometimes, it wont go red and stays flashing white.

tv works fine, but internet doesnt. at all of course.

its a new connection as we just moved, the same kit worked fine in the house. i have had it working too, until they changed it over to my account.  

any ideas? i dont  really want to call and stay on the phone for an hour to be told to turn it off and on again.

 

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Z92
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Re: Red light after a white flashing light hub 4

I'd try a 60 second factory reset, if that doesn't fix it then you might need a new router if the TV box works. 

If it was just not activated it wouldn't be red. 

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