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sam230585
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Reconnection 48-72hours

I was disconnected from VM on 9/8/19 by choice. At 9am I called VM for a quote and accepted. I was told 48-72hours to reconnect. That services will be back on today. 

I have read a lot of people saying this will not be the case. Can someone confirm what the reconnection period is pls?

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Re: Reconnection 48-72hours

Good Evening sam230585,

 

Thanks for your post and a very warm welcome to our Community Forums!

 

Can you tell me if you've had your service reconnected since your post on Sunday?

 

When customers request a re-connection after choosing to disconnect their services this do usually take a 48 hour period.

 

Do please advise if I need to take a closer look into this for you

 

David_Bn

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