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Received my hub today for a new connection - solid white light

nM3zRt2
Tuning in

on ‎17-05-2022 13:50

but only a solid white light, no other lights coming on, not showing up in wifi etc

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3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

on ‎17-05-2022 14:04

Is it a Hub3 (see base sticker)? If so then solid and steady white base light indicates a normal connection.

So are you actually having any issues?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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nM3zRt2
Tuning in
In response to jbrennand

on ‎17-05-2022 20:11

I rebooted it after about an hour and then it started working, so no help needed!

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Hayley_S
Forum Team (Retired)
Forum Team (Retired)
In response to nM3zRt2

on ‎19-05-2022 20:25

Hello @nM3zRt2,

Thank you for the update, I am glad it is working for you.

If you need help from us again, please do come back and we will do our best to help.

Many thanks,

Hayley
Forum Team



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