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Re-routing broadband cable

PWW1966
Joining in

I am having work done in the driveway/front garden and the builder has suggest I contact Virgin as our broadband cable will need re-routing between the street and the house.  Who do I contact in Virgin to start this process?  Thanks.

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @PWW1966 

Thank you so much for your post and welcome to the community forums, it's great to have you back.

We would be more than happy to book an appointment for the cable to rerouted, just to let you know there would be a £25 call out charge for this appointment.

If you're happy with this and would like us to book the appointment please do let us know and we will be happy to arrange via a private message.