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Scott-clarke0
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Re: Why my neighbor next door can have broadband and I can't?

Virgin have recently installed new cables to all of our street and neighbouring streets so my neighbours have it and so does the area but they haven’t connected my house. 
Can someone please let me know why I have been left off this? 

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Scott-clarke0
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Re: Why my neighbor next door can have broadband and I can't?

Is there anyone who can respond to me regarding this issue to shine abit more a light on it? 

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Kain_W
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Re: Why my neighbor next door can have broadband and I can't?

Hi there Scott-clarke0,

Thanks for your post and welcome to the community.

Apologies for any issues faced with this, with this it can depend on many factors one being how the network was originally planned out.

So we can get a definitive on this I've dropped you a PM to discuss further details.

The message will appear within the purple envelope icon.

Regards,

Kain
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