Hi Gater474,
Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
I've double checked our cabinet for the postcode and neither of them have the reference number you have reported. As well as this, as already mentioned by other users, our cables run under the ground and are not attached to a pole or go overhead in any circumstance.
The link that goslow has posted will allow you to report the issue to the correct team who can deal with this. 🙂
Thanks,