Frustrating Availability

[krishna1]

I have the same issue. Virgin Media website says service is available on my street at all neighbouring house numbers but not mine.

Can someone please contact me to resolve this?

[Ilyas_Y]

Hey there @krishna1, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the frustration you've had.
I will personal message you to further investigate the matter.
Watch out for the purple envelope inviting you in.

Kind regards.

[Ilyas_Y]

Thanks for speaking with us today @krishna1.

I'm glad we were able to get all the correct information and place in the steps you get you connected!
Let us know how it goes with the team when they contact you.

As always - we're here if you need anything.

Kind regards.

[Zoie_P]

Thank you for your message, Krishna1.

We have resubmitted the form and our team should be in touch if they are able to book a spotter.

Zoie