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Richgl45
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Re: Brown box cover missing

  • Hello there, I seem to have the problem at the property I rent out (and use to live in). Please can you advise how I get this resolved as concerned with exposed wires.thanks Richard

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Tudor
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Re: Brown box cover missing

Are you a VM account holder for the premises? If not the account holder will have to report it.

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.


Tudor
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Richgl45
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Re: Brown box cover missing

Thanks. I was the one who originally had it installed when I resided at the property. I remain the owner and have a VM contract at my own home; so I would hope they will help!.

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Tom_W1
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Re: Brown box cover missing

Hi @Richgl45, thanks for your post although I'm sorry to hear of your concerns raised.

I'm going to pop you a PM to discuss this further, so I can get an engineer to come and take a look at this for you.

Please expect this message to arrive shortly and respond when you can!

Many thanks

Tom_W
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