RCS Partial Service - Service dropping off for a few seconds Constantly
A couple of weeks ago I upgraded to 350Mb Broadband. Since then, I've been getting frequent connection freezes/dropouts. The dropouts will last for about 10 seconds and then the connection comes back to life.
I've checked service status which says there are no problems affecting my area.
I have checked all the coax internal and external cable connections, which are tight. I have also tried rebooting the modem, but the problem persists.
Re: RCS Partial Service - Service dropping off for a few seconds Constantly
Second engineer visited today. Work taken place in street cabinet and upstream power levels now reduced. Connection now stable and no dropouts. Thanks to the hard work of all involved and the quick resolution.