Re: RCS Partial Service / No Ranging Response received - T3 time-out
4 weeks ago
The engineer has been and tested everything, couldn't find any issues with the wiring in the house or from the house to the cabinet.
He then called his network support people who informed him that the local "Aylsham 1 Node" has for the past few weeks had an intermittent issue they are aware of and is the cause of my connection and error problems.
Surely that is something that should be reported down the chain so you and the visiting engineer are aware, would have saved a visit and should also be on the account Broadband Service Status page, showing "No known issues" when it keeps going down is frustrating!