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Quickstart wiring

Lauz123
Joining in

We have just received our virgin box and was told we shouldn't have any issues installing it. When we checked the cable coming in from outside it doesn't seem to be able to connect the wall part of the broadband wire to it so we are unsure how to connect it.

4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

Please supply some photos.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Lauz123
Joining in

This is the wire that feeds into our flat 

20220729_164248.jpg

20220729_164234.jpg

20220729_164219.jpg

  this is the wire that was supplied 

 

20220729_164544.jpg

20220729_164622.jpg

Tudor
Very Insightful Person
Very Insightful Person

You need one of these:

https://www.amazon.co.uk/Plus-Connector-Satellite-Coupler-Changer/dp/B09BFD3XZQ/ref=sr_1_3?crid=12C6...


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Hi @Lauz123

Thanks for posting and welcome to the community. Sounds like you'll need a manned engineer conversion. Please do not buy your own kit for this. I've not been able to locate your system from the forum details. Have you called the team and booked this in? Let me know if not and I will assist further.

Best,

John_GS
Forum Team


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