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Quickstart not been sent

Joining in

I signed up for a contract with virgin and picked a date for the quickstart self install to be delivered (3rd of this month) but it has not arrived yet and I've not received any email/contact about it's delivery. I have not received other information other than a copy of contract and an email titled "your virgin media order".


Problem sorter


Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more