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Quicker install date

Joining in

Hi Guys

can anyone help my install date is 29th Aug is there anyway we can get sooner?

all answers much appreciated 


Very Insightful Person
Very Insightful Person

Hi @gingethewhinge 

The only department that may be able to bring it forward are the pre-installs team on 0800 052 1734.


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Forum Team
Forum Team

Hey gingethewhinge, thank you for reaching out today.

As mentioned above the best way to see you can get a faster install is by giving our Pre Install team a ring on 0345 454 1111 they are open between 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday.

They will do there best to see if they can do this or not for you. Thanks 

Matt - Forum Team

New around here?

Alessandro Volta

Do you know if there is an existing Virginmedia cable running from the road to your house?  If not, you should allow for the the possibility of a later date rather than an earlier one as the external work is often delayed.