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QuickStart pack not delivered

Joining in

Hi there,

I ordered a quick start kit last Thursday with a preferred date of this Monday the 3rd, however have yet to receive a delivery date confirmation or anything else.


If anyone could help with this that would be great as we could do with having our Wi-Fi up and running asap! 




Problem sorter

Hi @Mylestone 

Thank you for reaching out to us here, to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more

Forum Team
Forum Team

Hi @Mylestone thanks for reaching out and welcome to our community.

Sorry to hear you've not received your equipment and for any inconvenience this may be causing you. I cannot tell whether or not you've already responded to my colleague. I am therefore going to send you a private message. Please keep an eye on your inbox in the top right of your screen.