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Rhymesnme
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Quick start

Hi I have an old NTL socket, picture attached and I want to setup Quickstart. Will it work?

20210103_133032_copy_3096x2322.jpg

 so here is the NTL socket

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Christy_D
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Re: Quick start

Hi there

The photos do take some time to be authorised on here. 

Have you received the quickstart kit?

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Rhymesnme
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Re: Quick start

Hi, I have not received it as I have not placed order

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Christy_D
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Re: Quick start

I can take a look into when the property last had active services for you by taking the address. 

If it is an old NTL point then it may need the internals changing/updating, also the line may not have any signal on it.

I'll pop you a private message so I can take some details and check this over for you.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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jbrennand
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Message 5 of 8
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Re: Quick start

That's a terrible photo 🙂 But it looks like an old phone connection not one that VM use for BB or TV.

See what Christy says.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Gareth_L
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Re: Quick start

Hello Rhymesnme

Hope this message finds you well

Just wanted to see if you have any updates at all 

Gareth_L

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Rhymesnme
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Re: Quick start

Hi Gareth,

Thanks for your query, I have ordered Virgin Media and they are waiving the install fee.

 

Regards

Norman

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Gareth_L
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Re: Quick start

That's great news Rhymesnme

Even better with the Install fee waivered 

Please keep us posted how you get on 

Gareth_L

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