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htrangvo
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Quick start self installation pack

Hello

I have ordered the self-installation pack to be delivered on 22/9/2020. However, I haven't received the delivery and no update from Yodel except for a message that they will send me detail on the delivery time. 

I called the customer service number but couldn't get through to an actual agent. Please help. 

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VM-Jon
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Re: Quick start self installation pack

Thank you for your post, let me look into this for you. 

I will need a little more personal detail so I will send you a private message to get this from you.

 

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more


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Christy_D
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Re: Quick start self installation pack

.


Here to help! I'm a technician helping out whilst working from home. Find out more


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VM-Jon
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Re: Quick start self installation pack

Thank you for reaching out to us here on the community, I have sent you a private message with everything you should need.

Thank you again

Jon

Here to help! I'm an install manager helping out whilst working from home. Find out more


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Habib88
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Re: Quick start self installation pack

Hey,

 

im in the same situation - my self install should have been delivered yesterday but I still haven’t got anything - no tracking number etc just a text from the weekend saying they will give me a 2 hour time slot (for yesterday)

 

did you parcel arrive?

 

cheers,

 

zee

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