Virgin Media Community

[Helen251]

Hi 

I received my self install pack but do not have a VM socket. Can I connect in to a cable and wireless brown box? 

[-tony-]

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@Helen251 wrote:

Hi 

I received my self install pack but do not have a VM socket. Can I connect in to a cable and wireless brown box? 

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possibly - post some pictures

[Helen251]

Hi Tony, attached photo. 

Can you see my account? Do you know if virgin has ever been connected in my location?

 

[stabilo00]

You should have a co-ax cable from that box that goes into the property. Connect to that. You may need one of these

https://www.diy.com/departments/tristar-data-cable-coupler/571706_BQ.prd