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JP360
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Quick start saying engineer is visiting.

I’m moving into a new house on the 30th and have booked for the router to be delivered on the 29th to a click and collect shop. I’ve just setup my online account and it’s saying that an engineer is booked to arrive between 8am-6pm on the 29th. Is this a bug with the way the system displays a quick start setup on your account or will someone actually turn up?

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Lindsay_B81
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Re: Quick start saying engineer is visiting.

It could be a standard automated message or it could actually be that virgin are sending someone out for the £35 install fee.
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