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garycollier1125
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Quick start package still not arrived at collection point 1 week late

Hi, 1 week ago I ordered the quick start package that still hasn't arrived, anyone else had or having same problems. 

Tried ringing virgin multiple times to be placed on hold for 20+mins 😞

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VM-Jon
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Re: Quick start package still not arrived at collection point 1 week late

Hi there,

Apologies for your troubles. Did you receive a dispatch notification or tracking number ?

thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more


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garycollier1125
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Re: Quick start package still not arrived at collection point 1 week late

No, just got the Order Ref: 44051897 and collection date.
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VM-Jon
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Re: Quick start package still not arrived at collection point 1 week late

Please check your private messages, i will take some more details and have a look for you.

Here to help! I'm an install manager helping out whilst working from home. Find out more


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