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JamesRYV
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Quick start - need engineer

Hi - I ordered the quick start package as instructed during the sales process as I was unsure what was available at my new property. 

However there is only a BT / Open Reach connection - how do I book an engineer? There is no option online and the call centre rings and rings.

Please help!

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Z92
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Re: Quick start - need engineer

The best option is to ring at 8am, otherwise you could experience a hold time of over an hour on the phone after 9/10am 

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