Quick start kit hasn't arrived - Yodel promises to deliver but don't
I've been waiting for my quick start kit to arrive since 15/12/2021 (originally scheduled for 8/12 but then rescheduled to 15/12). Virgin CS originally told me yodel is experiencing up to 48 hours delay. I contacted yodel CS and they said they'd deliver it 18/12 but it didn't arrive. Is there any where I can get a kit in person in London?
Re: Quick start kit hasn't arrived - Yodel promises to deliver but don't
Me again. Yodel has informed me they have sent the kit back to virgin. Virgin has told me 2 days in a row it hasn't been marked as returned in their system so they can't do anything. Seriously. Is there anywhere I can get a hub myself?