Menu
Reply
  • 8
  • 0
  • 0
Tuning in
66 Views
Message 1 of 3
Flag for a moderator

Quick start kit arrived with no power supply...

Super hub 4 just arrived and theres no power supply in the box, just 2 different plug sockets but no power brick... Virgin dont seem to be taking calls? How am I supposed to use the hub?

Tags (1)
0 Kudos
Reply
  • 1.42K
  • 110
  • 203
Knows their stuff
52 Views
Message 2 of 3
Flag for a moderator

Re: Quick start kit arrived with no power supply...

They are taking calls, just as they are taking a LONG time to answer them! 

It's best to ring at 8am to get an answer. 

0 Kudos
Reply
  • 803
  • 39
  • 62
Forum Team
Forum Team
26 Views
Message 3 of 3
Flag for a moderator

Re: Quick start kit arrived with no power supply...

Hi there @seanlintern 

 

Thanks for your post and apologies for the delay in response on the phone and on the community. We are very busy at the moment and doing all we can to get to each customer ASAP. 

 

Have you since been able to get a power lead for the hub? 

 

Let us know if you need help and we'll do our best. 

 

Thanks, 

 

 

Hollie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply