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Quick start delivery has not turned up

Ellie00
Joining in

My quick start parcel was due however it never came, had another update that it would be delivered on a different day and was given a time slot. The time slot has now passed, I spoke to someone on the live chat and they told me it was still at the depot eventhough on the app it says out for delivery. Any idea how long I am going to be waiting for it?

1 REPLY 1

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @Ellie00,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue with your equipment delivery I can see you have since spoken to our team regarding this, were they able to assist further?

Joe