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Alisya
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Quick set up

I don't have the correct wire to plug new one in

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jbrennand
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Re: Quick set up

If you have an old style screw in connector - the new cables are designed to "push on" to fit and connect to them see link -  - try that first if still a no go...

https://community.virginmedia.com/t5/Networking-and-WiFi/New-broadband-coax-cable/td-p/5235613


Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Carley_S
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Re: Quick set up

Hi @Alisya

Welcome to the community forums. 

Sorry to hear you're having issues with your quick start set up. I can see on the system that you have been in touch regarding this issue and had the engineer out to resolve this for you. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

Carley - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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