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Quick Installation help required (with pictures inside)

Hello Forum - could someone please help? 

I have a cable coming from a wall socket and the virgin media isolator cable, but they won't fit. 

Could someone kindly advise if could I get a dual ended connector online to connect these two cables? 

Thanks a million! 

Pic 1 2   - cable from the wall socket 

Pic 3,4 - virgin media isolator cable

Pic 5- wall socket

pic1pic1pic2pic2pic3pic3pic4pic4pic5pic5

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Re: Quick Installation help required (with pictures inside)

I can help with this. I will DM you.

Paul

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Quick Installation help required (with pictures inside)

hi waiting for pics to load will get back to you when they have. usually takes a while

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Quick Installation help required (with pictures inside)

thank you. could you see the pictures? 

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Re: Quick Installation help required (with pictures inside)

Hi there

You should have a wedge shape box on the wall with a connections point inside.

Wedge will have ntl,comtel,telewest or virgin media on it.

The coax cable you have been sent will connect to this.

Unfortunately you pictures are not show up on your post.

Hope this helps.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Quick Installation help required (with pictures inside)

hi not yet usually take up to 30 mins to load

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Quick Installation help required (with pictures inside)

hi can now see your pictures can you PM me a number i can ring to talk you through the connections?


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Quick Installation help required (with pictures inside)

This is now sorted! Thanks Adrian 

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