I'm pretty fed up of the issues I'm having. My landline hasn't worked in a while, my Internet being intermittent and my tivo box seems to have died and not had telly all yesterday and today no different.
I got the Green Screen today saying it will try and fix itself....it doesn't seem to be working..
Just seems to be re-booting and back to Green Screen.
I've not got time to call as I work at hospital and have to leave soon.
Is there anybody on here who can help me out with this please as I'm really fed up and it's an ancient TIVO box as I have been a customer for a number of years.
Sorry to see you are having issues. It seems you have the green screen of death and will need a box replacement.
It's not the words you want to hear, but the quickest method is using the phone unfortunately.
That's 150 from a Virgin landline, or 0345 454 1111, options 1,1 and 2 (Faults) butbest to call at 8am to avoid call queues or around tea time.
You should also report your landline not working at the same time.
When calling Faults you will get the automated response asking you to press 1 for the link to online support, ignore the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and resolve the problem.
Forum Staff may pick this up for you but it can take a couple of days.
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