Wondering if someone can help please.
I am moving to a new build flat in less than 2 weeks and I have been told by the builder that Virgin will be available at the property but I won't be able to place an order until I have physically moved in.
This is backed up by the Virgin website showing whenever I put in my new postcode that I cannot currently place an order but if I fill in a form (which I have done) then they'll email me when it is available and I'll get 3 months free.
It seems a bit odd that that it will be available but not until you actually move into the property as I imagine most people will need broadband from day one.
Has anyone got any advice on this issue as to whether or not that sounds "normal" for ordering Virgin broadband at a new build flat?