Hi, my external work was down as completed on the 16th of September then an engineer came to instal my WiFi box on the 20th which they did but the external work hadn’t been completed even tho it was down as such, fast forwarding weeks of phone calls I’ve had no luck, people have came and gone, recently had a prepull appointment to be told it’s blocked on my street and construction needed to do it, we already knew that and the construction team has been and clearly has not completed it! The contractor said I just need the blockage removing and he can run the wire to the cabinet and get me online. Please help my friend this was my last option
I have nothing whatsoever available to me apart from a mobile router which doesn’t seem to really do anything different than my hotspot, why can’t they send the construction do they job then all that needs to be done is the worst connected up outside. Really not hard at all
Hey Chloeturn9104, thank you for reaching out and I am sorry to hear you are having some issues with your installation.
I would like to look into this and discuss this with you, I am going to send you a PM.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?