Pre installation

[Donb2810]

Hello, 

I am also having a nightmare getting Virgin Broadband. Two engineers have called and say that it is possible as both neighbours have virgin but the sales team say that the address is "unserviceable".

Where do I go from here?

Don

[Megan_L]

Hi Donb2810, 

Thanks for using the forums to get this issue looked into, I am sorry if you're feeling a little left out on your street!

I'm going to send over a PM now so I can gather a bit more information and send it over to a specialised team for this. 

Speak to you soon.

Thanks,

Megan_L

[Megan_L]

Thanks DonB2810, 

I've sent all of that off to the team now, just to reiterate they will aim to contact you within 10 working days 🙂

Hopefully you will be able to become a customer of ours soon after this! 

Or at least find out why if it's not possible. 

Please give us an update once you do find anything out so we can still support you if you need it. 

Thanks,

Megan_L