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Pre-installation work query

I assume that the pre-installation team will drill through the base of my garden wall to bring the cable through from the pavement.

Will they bury the cable in a straight line to the wall of my house, or to where I want the cable to enter the house?

So, instead of a straight line will they accommodate me by routing the cable diagonally to the point I want it to enter the house? Not much difference in length really.

 

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Re: Pre-installation work query

They will do that if you let them know when they arrive

I work for Virgin Media and my posts are my own opinions
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Re: Pre-installation work query

Thank you for the reply.

I hope I am in for their visit. I have had a text saying they want to visit but no date.

I am even tempted to dig the trench for them before they arrive. 😄 I don't suppose it needs to be very deep.

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Re: Pre-installation work query

Yeah a spades depth is all that's required

I work for Virgin Media and my posts are my own opinions
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Re: Pre-installation work query

Do they normally give a date for the pre-installation visit?

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Re: Pre-installation work query

My Broadband installation date is next Wednesday.
Do the pre-installation team or whatever they are called work weekends?
Do they just turn up unannounced?
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Re: Pre-installation work query

Yes the pre-installation team will just turn up, as you don't need to be in. 

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