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Yatesc
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Pre install team

Hi I’ve been given the number for the pre installation team but due to covid the line doesn’t connect. There’s an automated message then it cuts off. Is there anyone on hear who can get in contact with the area team for me please? 

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Z92
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Re: Pre install team

Is the number you have, this one? 0800 052 1734

 

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Yatesc
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Re: Pre install team

Yes that’s the one I’ve rang

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Yatesc
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Re: Pre install team

Is there anyone who can check with the area team that the work needed has been done before I’m connected on Friday? 

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Z92
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Re: Pre install team

The preinstall team are a law in themselves. They'll guarantee everything has been or will be done by the date specified until it isn't, then give you a new date. The only date that's guaranteed is when you can actually connect. Anything upto that date is pure guesswork and may or may not happen. 

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