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Pre-contract sent, but delivery date not confirmed

Joining in

I ordered a self install virgin box on 19th for today, 25th, and I have received the pre-contract email and not had the delivery date confirmed or the contract email.

Can anyone help with this please?


Problem sorter

Hi @Medissimo 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


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