Virgin fiber has been installed on my street for about a year. I've remain hesitant to sign up to contract as I've to give permission for some unknown workmen to come to my property and do some 'external works' at any time they deem suitable. I live in a house that has a tarmac driveway between the property and the fiber line on the street. Is there a way to determine what the external workmen will do to get the fiber line to the property?
I'd like the fiber line to enter the property beside the boiler & consumer unit under the stairs. This means the workmen would need to go through the boundary wall, follow the wall around the driveway (on the surface), go up and around the garage door, under the footpath, then enter in the property beside the gas meter. How likely is it that I'll manage to get them to do this? Are they generally quite happy to accommodate what you want or do they just want in and out and on to the next person ASAP?
Do I get a time slot for these visits or is it truly up to them like the contract suggests?