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Pre-Installation Checks

Hi all,

So my installation was planned for tomorrow (9th)... I get a call at 4pm today (8th) saying it has been delayed by 2 weeks (24th) and the pre instalment checks are being pushed back to 20th.

Spoke to 2 people on the phone, who said there was some work that needed doing due to it being a new build (house round the corner has been connected). They then pushed the “pre-pole” appointment to Saturday (10th) to check the plans and see if the engineer installation can be pushed forward. 

I am slightly concerned why people around the corner have it and mine has been delayed. If the work needs doing, with delay it to the 20th then push it forward to the 10th? 

Any help/explanation would be appreciated it. 

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