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Pre-Install Team Contact

rhaddrell
Joining in

hi - i was given a priority number to call(0333 000 5925) the install team as the cable laying team fed the cable above ground through bushes belonging to the local authority prior to entering my property. This number does not connect to that team  - does anyone have a direct number please

 

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newapollo
Very Insightful Person
Very Insightful Person

Hi @rhaddrell 

The number youi were given is for cabling & construction, they also have a  Live chat option 

The pre-installs team can be reached on 0800 052 1734.

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @rhaddrell 

The number youi were given is for cabling & construction, they also have a  Live chat option 

The pre-installs team can be reached on 0800 052 1734.

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thanks, the live chat took over half an hour this morning and was not helpful - will try this number